About the Episode
In this episode of Operationally Speaking: All Things ASC, we dive deep into the world of accreditation and quality management with three leading experts from DNV Healthcare. We move beyond the traditional “check-the-box” mentality to explore how a partnership-based approach to accreditation can transform patient safety and operational efficiency in Ambulatory Surgical Centers.
Our guests share their extensive experience in navigating the complexities of the healthcare landscape, discussing the integration of ISO 9001 standards and the importance of building consistent, reliable systems that support long-term success.
DNV Healthcare
The arrival of DNV Healthcare as a CMS-deemed Accrediting Organization (AO) marks a significant evolution for Ambulatory Surgery Centers (ASCs). During their discussion on the Operationally Speaking podcast, Crystal, Michelle, and Samantha emphasized that DNV isn’t just adding another checklist to the industry; they are introducing a sophisticated Quality Management System (QMS) rooted in global standards.
The Power of ISO 9001 Integration
The core differentiator for DNV is the integration of ISO 9001 certification. While traditional accreditation focuses on meeting the minimum CMS Conditions for Coverage (CfCs), ISO 9001 requires a facility to demonstrate a “say what you do, do what you say” philosophy. This creates a culture of consistency where clinical outcomes are supported by repeatable, documented processes. For an ASC, this means moving away from “tribal knowledge” and toward a system where every staff member understands the “why” behind their workflows.
Annual Surveys vs. Triennial Cycles
DNV utilizes an annual survey model, which contrasts with the traditional three-year cycle used by other AOs. By visiting every year, DNV helps ASCs maintain a state of “constant readiness.” This approach reduces the administrative burnout and anxiety typically associated with the “big” triennial survey. It transforms accreditation from a stressful event into an ongoing partnership for improvement.
From Hospital to ASC
Drawing from their extensive experience accrediting hospitals, DNV is translating high-level risk management into the ASC environment. As complex procedures, such as total joint replacements and cardiac interventions, continue to migrate to the outpatient setting, the rigor of DNV’s oversight provides a “hospital-grade” seal of approval. This is particularly attractive to facilities looking to prove to payers and patients that their safety protocols are top-tier.
Ultimately, DNV’s approach shifts the focus from simple compliance to operational excellence, ensuring that quality is built into the center’s DNA rather than treated as a peripheral task.
Custom Surgical Partners, Inc
A Premier Development, Management and Compliance Partner serving ASCs and OBSs since 2003. Explore our website to learn what sets us apart in the industry. And visit us at booth #725 to discuss how we can help you.
